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All sales are final. Products may be accepted as a return for credit, at the Company's discretion, within a period of one (1) year from the date the product was received by WCCO's customer. Acceptance of a returned product is dependent on the condition and salability of the items. All product returns are subject to a 30% restocking charge. All product returns must be preceded by a written authorization and a Return Material Authorization (RMA) number from WCCO Belting, Inc. The RMA number must appear on the paperwork that accompanies that returned product shipment. All authorized returns must be delivered to WCCO Belting, Inc. with transportation charges prepaid. Collect returns will not be accepted. All custom made products are not returnable as it cannot be resold.